FAQ

Frequently Asked Questions (FAQ)


1. What sizes are available?

We offer a wide range of sizes, typically from S to 5XL. Each product page includes a size chart to help you find the perfect fit.


2. How do I choose the right size?

Check our detailed size chart on each product page. If you're in between sizes and prefer a looser fit, we recommend sizing up.


3. Are your products unisex?

Yes, most of our clothing is unisex, designed to fit comfortably for all genders with a relaxed, oversized silhouette.


4. What materials do you use?

We use high-quality cotton and cotton blends for softness, durability, and breathability. Some products may contain polyester for structure and stretch.


5. How should I wash the apparel?

We recommend cold wash inside out, with similar colors, and air dry or tumble dry low to preserve the fit and print quality.


6. Do you restock sold-out items?

Some pieces are limited runs, but popular items may be restocked. Follow us on Instagram or subscribe to our newsletter for updates.


7. Can I exchange or return an item?

Yes! We accept returns and exchanges within 14 days of delivery. Items must be unused, unwashed, and in original condition. Check our return policy for more info.


8. Where do you ship from?

We ship from our main warehouse in Indonesia. Estimated delivery time and cost are shown at checkout.


9. Do you ship internationally?

Yes, we offer worldwide shipping. Shipping fees and delivery time may vary based on destination.


10. How can I contact customer service?

You can reach us anytime via email at info@apuza.com. We typically respond within 24 hours.